FAQ

How long does shipping take?

Orders ship within 1–2 business days. US orders over $80 ship free; orders under $80 ship for a flat $8.

Can I return a product?

Unopened products can be returned within 30 days of delivery. Opened products can't be returned for hygiene reasons. If something arrives damaged or incorrect, contact us within 7 days and we'll make it right.

Are Floravia products fragrance-free?

Our gels are fragrance-free. Some washes and mists include a light, skin-friendly scent — check each product’s ingredients.

Can I use Floravia while pregnant or nursing?

Please check with your healthcare provider before using any intimate care product during pregnancy or while nursing.