Terms of service

Overview

This website is operated by Floravia. Throughout the site, the terms "we", "us" and "our" refer to Floravia. By visiting our site and/or purchasing from us, you agree to these Terms of Service ("Terms"), along with our Privacy Policy, Refund Policy and Shipping Policy. Please read these Terms carefully. If you do not agree, please do not use our website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

1. Eligibility

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products or site for any illegal or unauthorized purpose.

2. Products and health information

Floravia products are personal care products and dietary supplements. Content on this website is for general informational purposes only and is not medical advice. Statements on this site have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease. Always read product labels and directions. Consult your healthcare provider before use if you are pregnant, nursing, taking medication, or have a medical condition, and stop use if irritation occurs.

3. Accuracy of information

We try to display our products, colors and packaging accurately, but we can't guarantee your screen shows them exactly. We may correct errors, inaccuracies or omissions, and change or update information, prices or availability at any time without notice, including after you submit an order.

4. Pricing and orders

Prices are shown in US dollars and may change without notice. We reserve the right to refuse or cancel any order, limit quantities, or discontinue any product at any time. If we cancel an order after you've been charged, we'll refund you in full.

5. Subscriptions

If you choose Subscribe & Save, you authorize us to charge your payment method on the schedule you selected until you cancel. Subscription discounts apply to eligible products and may change with notice. You may skip, pause or cancel anytime from your account or by contacting us before your next order is processed.

6. Discounts and promotions

Discount codes are limited to one per order unless stated otherwise, cannot be applied to past orders, and may be withdrawn or changed at any time.

7. Reviews and user content

If you submit reviews, photos or other content, you grant us a non-exclusive, royalty-free license to use, reproduce and display that content in connection with our business. You confirm your content is truthful, your own, and does not violate anyone's rights. We may remove content at our discretion.

8. Intellectual property

All content on this site, including text, graphics, logos and images, is owned by or licensed to Floravia and may not be copied or used without our written permission.

9. Third-party links and tools

Our site may include links to or tools from third parties. We are not responsible for third-party content, products or services.

10. Prohibited uses

You may not use the site to violate any law, infringe intellectual property, transmit malicious code, collect others' personal information, or interfere with the security or operation of the site.

11. Disclaimer of warranties; limitation of liability

The site and products are provided "as is" and "as available" to the fullest extent permitted by law. To the maximum extent permitted by law, Floravia is not liable for any indirect, incidental, special or consequential damages arising from your use of the site or products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold Floravia harmless from claims arising from your breach of these Terms or your violation of any law or third-party rights.